7.5Billing and plans
Per seat, monthly or annual, with tax handled at checkout and a portal you control.
Section 5 of 5 in this chapter
Billing is per seat at the organization level. Billing in the dashboard shows your plan and seat count, and links into the customer portal where invoices, payment methods, and cancellation live.
Changing plan
- Upgrades take effect immediately and are prorated.
- Downgrades apply at the end of the billing cycle, so you keep everything until then.
- Annual billing is paid upfront and gives you two months free.
Every new subscription carries a 30-day money-back guarantee. Move a real project across, and if it is not right for your team, say so within 30 days of the first payment. See the refund policy and pricing.